REFUND AND RETURNS POLICY

Thank you for shopping with Porsil LLC. Please read our refund and returns policy carefully before making a purchase.

All products sold on our website are considered final sale.

We offer a 30-day return window from the date your order is delivered.

To be eligible for a return:

The item must be unused, in its original packaging, and in resellable condition

Proof of purchase (order number) is required

By placing an order on our website, you acknowledge and agree to this final sale policy.

If your product arrives damaged or defective, you may be eligible for a replacement or refund.

To request assistance, you must contact us within 30 days of receiving your order.

Please include the following information in your request:

Your order number

A description of the issue

Clear photos showing the defect or damage

Our support team will review your request and determine the appropriate resolution.

If the product is confirmed to be defective or damaged, we may offer one of the following solutions:

A replacement product, or

A full or partial refund, depending on the situation

The resolution will be determined at the discretion of Porsil LLC after reviewing the provided information.

Unless defective, the following items cannot be returned:

Products damaged due to misuse or improper handling

Products without sufficient proof of defect or damage

If a refund is approved, it will be issued to the original payment method used for the purchase.

Please allow 5–10 business days for the refund to be processed after approval, depending on your bank or payment provider.

If you believe your item is defective or damaged and need assistance, please contact us:

Address: 612 NW 44th St, Seattle, WA 98107
Email:corey@porsil.com
support@porsil.com
Phone:(339) 800-6856